Development and implementation of an information system for ticket sales

Initial situation

Coves del Drach managed ticket booking and sales in person, and did not have an online ticket sales system.

Diagnosis / keys to the project

Coves del Drach chose to use emerging technologies to improve visitor management and experience in the ticket purchase process and tour management, thereby avoiding queues.

Solution and benefits

A comprehensive visitor management system was designed, developed and implemented.

- Application to sell tickets at ticket sales offices located in the immediate environs of the ticket booths.
- Information system that streamlined ticket sales from the office.
- Online ticket sales system on its website.
- Visitor access control terminals that count how many visitors actually enter and exchange information with its management system.